KM
Kgomotso M

1 reviews | Active since Feb 2019

27 Feb 2019, 23:40

99 rand ****s

Fnb is a large company with lots of money yet their IT security is the worst. From time to time you get this R99 ****s debiting your account and one has to ask how do they access our records? Worse is you get charged every time you dispute and stop the ********** transaction. Is this really fair? Does FNB really wanna tell me that they can't afford firewall to keep the hackers out and keep our accounts secure?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2019, 10:50
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)