99.00 debit order

Item: FNB (First National Bank)
Rating: 2
Author: Ishmael S

Hi I phone last month for a debit order I didnt and I told you guys to block those. But i see that a debit of R99.00 has gone through again this month on the 25 September 2015. Do I always have to call you guys to reverse the amount???? please FNB do the right thing and protect your customers. Regards, ISS

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Replies (1)

FNB (First National Bank)'s replyOfficial

28 Sept 2015, 17:11

Hello issalomane,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to our Premier banking suite who will provide you with feedback.

The reference number is 768009.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply28 Sept 2015, 17:11

Official