ZJ
Ziyad J

1 reviews | Active since Mar 2009

08 Nov 2016, 06:22

886 ebucks? Seriously, when will my Premier Banking troubles end

<p>I have a premier account and earn the same salary every month and make basically the same transactions every month.</p> <p> </p> <p>So please explain why I earned over 5000 ebucks previously and why its now 886?</p> <p> </p> <p>It is less than my bank charges. Is there something that I dont understand or are you making a mistake?</p> <p> </p> <p>Please advise urgently because if it is going to continue to be like this then I might as well go back to my 100 rand gold account.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Nov 2016, 10:33
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)