***- Rate Review Application

fnb used be the best bank lately just went from the best to absolute dont care attitude i have write complain about they service two ago nothing has happen about how they handle my BOND review application in the first place why go waste someone time make him complete an application form Know very well your consultant will give me answer like "Bond is 8 months registered in our books , rate reviews are only considered on a 24-month basis after registration of can be the bond or in exceptional circumstances, where the overall risk AND the demonstrated to have improved significantly since the initial credit assessment, outstanding balance has reduced significantly enough to warrant an improvement of the rate. The outstanding balance needs to reduce by at least 15% before any improvement can be considered. Although the bank considers rate reviews in the above circumstances, there is no guarantee that an improved would be obtained.” which i find it very Stranger because the previous bond which i had with fnb i was not told all this which is paid up with the same bank hence it does not make sense if i was a first buyer i wound maybe understand but it not the case in my case.