mM
molefe M
1 reviews | Active since May 2019
05 Jul 2019, 12:45
820806
Very disgusted with FNB and they're online chats that dont even make business sense. I am charged for value added fees out of the blue while arrangements were made for the 26th. Disgusted honestly
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Replies (2)
FNB (First National Bank)'s replyOfficial
05 Jul 2019, 13:47Good day Molefe Mokadi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Jul 2019, 13:47
Official
Good day Molefe Mokadi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
mM
molefe M's updateReviewer Update
07 Jul 2019, 12:53As usual FNB called me Friday and mentioned that they will get back to me in 24 hours well its now 72 hours and haven't heard from FNB. They promised to have the charges reversed nothing as yet and my account is sitting on minus with more charges to come.
mM
molefe M's update07 Jul 2019, 12:53
Reviewer Update
As usual FNB called me Friday and mentioned that they will get back to me in 24 hours well its now 72 hours and haven't heard from FNB. They promised to have the charges reversed nothing as yet and my account is sitting on minus with more charges to come.