HF
Helena F
1 reviews | Active since Jun 2015
08 Jun 2015, 15:34
8 Years and problem still not resolved
My Discovery card was converted to a FNB loan ?? By FNB ? It is still incurring interest monthly and despite several attempts over the past 8 years it is still linked to my banking profile. I was sequestrated in 2007 and this was included in the total claim. Have forwarded documents to FNB Legal - no response. Called FNB Legal when they were still answering their phones - no response. Have forwarded proof to MBD - no response.<br> How do I get this resolved??
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
08 Jun 2015, 16:04Hello HelenaFourie,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 699804.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 699804.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply08 Jun 2015, 16:04
Official
Hello HelenaFourie,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 699804.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 699804.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
