8 MONTHS OF BAD SERVICE. ZERO STARS

STILLL...... ZERO STARS. SUB ZERO STARS. FNB??????? AT LAST YOU DELIVER MY CARD. AFTER 8 MONTHS OF TRYING. A CARD FOR AN ACCOUNT THAT I DEPOSIT MONEY INTO EVERY MONTH. THE FIRST TIME I TRY TO ACTIVATE THE CARD AT THE ATM, I PUT THE CARD IN, USE THE PIN THAT YOU GAVE ME, IT SPITS IT OUT SAYING INCORRECT PIN ENTRIES EXCEEDED.THIS IS SUSPICIOUS. I AM TOLD TO PHONE THE NUMBER TO ACTIVATE CARD. EXTREMELY UNHELPFUL MAN TELLS ME I HAVE TO GO TO THE BRANCH TO ACTIVATE IT. WHY DELIVER IT TO ME IF I HAVE TO GO IN TO THE BRANCH ANYWAY? WHY NOT TELL ME THAT I WILL HAVE TO GO IN TO THE BRANCH? WHY TELL ME I CAN ACTIVATE IT ON GENERAL ENQUIRIES PHONE NUMBER IF THIS IS NOT THE CASE. YOUR BY-LINE SHOULD BE PASS THE BUCK.. YOUR SERVICE (RATHER LACK THEREOF) GETS MORE AND MORE INFURIATING.