AL
Amanda L
1 reviews | Active since May 2010
29 Jun 2015, 21:47
7TH WEEK HOME LOAN APPLICATION - NO RESOLVE
Initial home loan app sent 18 May to Siraj Karstens. Was provisionally approved based on inspection of property. FNB declined loan stating that \Loan falls out of scope of banks policy"& to contact if I had further information. I explained my intention to Haniyyah Salie who advised that I fill in both a home loan application as well as builders loan & apply for both loans at once. New application with full explanation sent to Mr Karstens 29 May. Between the 2 June & 11 June I waited for a response which came in a further query with regards to the builders quote. Further detail was requested 11 June"
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Replies (1)FNB (First National Bank)'s replyOfficial
30 Jun 2015, 09:11Hello Phatfree,
Good day Amanda Law,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712658.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good day Amanda Law,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712658.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jun 2015, 09:11
Official
Hello Phatfree,
Good day Amanda Law,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712658.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good day Amanda Law,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 712658.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
