1 reviews | Active since Nov 2014
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Good day<br> <br> I have for the pass few days experienced an 'Error 217' when trying to transfer funds between my linked accounts using Internet Banking. This is truly frustrating as I require my bank to have offer a reliable internet banking facility.<br> <br> I conducted a quick google search only to find that there are numerous customers experiencing the same and in each of FNB's responses on Facebook or twitter you appear to be surprised whenever someone informs you of the error. Having done a quick search in 5 minutes, I can pick up a trend and its clear that nothing proactive is being done about it. <br> <br> I need to utilize this service urgently and FNB is failing to deliver, when i called they said i need to go to the branch to fix this but i dont have time to go there because by the time i leave work banks are closed... i need to use the money urgently and this is really inconveniencing me.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896442 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896442 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
