1 reviews | Active since Jan 2025
*****
I am writing to express my extreme frustration and concern regarding the ongoing *****ulent activity on my business account. Despite being out of the country, unauthorized toll gate transactions began appearing on my account on January 2nd, even though I had blocked my card on December 27th. I initially reported this incident at the Fourways branch, but despite assurances of an investigation, the transactions continue, with over 30 toll gate transactions now recorded. I am exhausted from repeatedly reporting this issue, only to be told that it is still being investigated. The constant need to transfer funds to mitigate these transactions will adversely impact my bank statement. Issuing a new card has not addressed the root problem.
