1 reviews | Active since May 2013
70 Days to Open Business Account
Paid for business account, query still not resolved. So the query is closed on Hello Peter as if it has been resolved, BUT this is still not resolved and instead we are receiving generic excuses of not being able to access documents - what does this mean? Call the call centre and the agents are clueless and give you the same answer. FNB - you have already been paid for this service, but you have failed to deliver the service which you have been paid for. What should we do to get this resolved?
Good Day Anthea
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Anthea
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***