7 Years Later – No Explanation for Account Closure and Still Flagged by FNB

In 2019, FNB terminated both my business and personal accounts without providing any clear explanation. At the time, one of my business accounts still had funds in it. Despite numerous attempts over the years to obtain written reasons for the closure and clarity on the status of my funds, I have received no meaningful response from FNB.

I have repeatedly requested formal feedback regarding:

The reason my accounts were terminated.

The status of the funds that were in my business account at the time of closure.

The reason I am still flagged on their system.

Last year (2025), I attempted to open a new business account and was informed that I am still flagged. It has now been seven years, and I am still unable to receive assistance, clarification, or resolution from FNB.

This situation has negatively impacted my ability to conduct business and manage my financial affairs. I find it unreasonable that after such a long period, I am still being penalized without explanation or opportunity to resolve whatever issue may have arisen.

I am requesting the following from FNB:

A formal written explanation for the termination of my accounts in 2019.

Confirmation and resolution regarding the funds that were in my business account at the time of closure.

Clarity on why I remain flagged seven years later.

Clear steps on what is required for this matter to be resolved.

I am asking FNB to urgently investigate and provide a transparent and fair resolution to this long-standing matter. Provide me with a dedicated person to assit me open new accounts.

I look forward to a prompt response.