1 reviews | Active since Mar 2017
7 Days to get a new card!
<p>I lost my card. The card is linked to my business account and used for business expenses. Ordering the card was pretty painless but the news that it would take 5-7 business days to be issued with a new one is beyond comprehension. How is the business to pay for goods over the next week? When I asked why it took so long I was informed that the "embossing probably took some time". Our business and I am sure other business do not need embossed cards. FNB's competitors print them in the branch but FNB chose some antiquated technique. They are happy to ask bank fees and charge for every service but are not interested in their client's wellbeing. </p>
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
I have logged a formal complaint and have routed it to the relevant department for assistance. I have requested that they provide you with feedback.
Complaint reference number ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
I have logged a formal complaint and have routed it to the relevant department for assistance. I have requested that they provide you with feedback.
Complaint reference number ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
