7 day notice stupid rules
I accidentally transferred money into my 7 day notice account which I needed to use for an emergency, I called explaining my situation because I can not wait 7 days for it , I need it immediately because of a family emergency but they refuse to give it immediately, how is it possible to be an innovative bank that cant foresee that sometimes their clients may have emergencies and cant place a system in such cases, i am absolutely furious because it just seems stupid to me I understand it is 7 day notice and was willing to accept that an immediate withdrawal may come with chargers, and what is annoying even more is that in the past week I have experienced bad service on 2 separate occasions ....I urgently need the money as in by yesterday
Good day Tebogo Mola,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB Investments desk who had advised that they had been in contact with you and that the matter had been resolved.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Tebogo Mola,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB Investments desk who had advised that they had been in contact with you and that the matter had been resolved.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)