NM
Nomonde M

1 reviews | Active since May 2020

22 May 2020, 10:26

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What does it take for FNB to reverse funds back into your account, even after several attempts and sending the proof they need that a transaction was unauthorized? I feel as though money is not safe in this banks hands because ********** can ***** from your account and get away with it.

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Replies (2)
NM
Nomonde M's update22 May 2020, 10:45
Reviewer Update
FNB:-) Complaint ref ***NF has been sent to Customer Resolution Centre. Complaints ***. A consultant will contact you within 24-48 hours.


I don't know whether that was a coincidence, but that was quick
NM
Nomonde M's update22 May 2020, 14:39
Reviewer Update
I am really frustrated because I had to cancel my Cheque card because this people were taking funds out of my account twice already and I don't owe them anything, I don't expect such grief from my bank because I gave u all the proof you wanted. I feel so violated because all this is costing me more unnecessary money. Infact I got nothing but unfavorable responses from you guys and decided to bank with FNB trusting that my money is safe.