EH
Ernest H
1 reviews | Active since Aug 2015
28 Sept 2015, 12:42
*** account
I have received appalling service from the bank of late, as it stand I have bad standing record for an account that I have already settled. Having spoken to the bank on numerous occasions I have not been able to get any assistance but have been pushed from pillar to post. The settlement for the above mention account is still in the account and the account is in a positive balance yet they have not been able to correct the details.
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Sept 2015, 14:23Hello Ernesthove,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 767808.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 767808.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Sept 2015, 14:23
Official
Hello Ernesthove,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 767808.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 767808.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)