1 reviews | Active since May 2013
6 transfers and still not helped!!!!!!!!
On the 19th of December I called FNB Premier from 011 797 000. I asked to have the constant messages I receive advising me that the amount for my home loan has changed month after month. I should have received the notifcation once but now I recieve it every month by email and text message. I was transferred 6 times, from Premeir to home loans, to new home loans to premier to enquiries who wanted to transfer me back to premier banking and the home loans department. I hate this bank soooooo much
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)