6 Days later... New Business account still on hold with no explanation.

I opened a FNB First Business Zero on Thursday and submitted all my documents. This so I could start using a separate bank account for my business. I made sure to submit all required documents to avoid delays. My account was created and I was told my card would be delivered on Tuesday 13 September (That's today).

Excitedly, I started giving my clients my new bank account details so they could start using it when paying for my services. I only realised that my account was still frozen 2 days later when I tried transferring money into the account as a test. I called FNB business so many times and spoke to so many people who all kept saying I just need to wait 48 hours and the hold will be lifted. 6 days later, my account is still on hold! I keep getting sms's that payments have been rejected, due to my KYC/FICA status.

No one is able to assist me when I call to find out what the delay is...at this stage I am just so fed up! Now I get an SMS that my card will be delivered today?? What am I supposed to do with a card when the account is not even working??? Wow!!