5th time coming in to FNB to open an account

5th time coming in to FNB to open an account. Absolutely pathetic service rendered how on earth do you expect me to use a card if you do not give it to me? The floor manager on this particular day was very biased about other employees assisting me which is Absolutely ridiculous she insisted that other people that came in after me be assisted. To be honest I don't even want my card anymore yawl rather destroy it. Absolutely useless bank and staff.