LP
Lynnette P
1 reviews | Active since Mar 2016
03 Mar 2016, 17:44
\55 day interest free purchase\" on Credit Cards"
The advert by the bank claiming that you receive 55 days interest free on purchases is FALSE<br> <br> After escalating several times my account querying the interest that was charged I now received the interest calculation the clearly show that interest is charge from date of purchase.<br> <br> This is false advertising and the product features selling the Gold Credit Card is not the truth as the consumer is charge interest from the moment the purchase is made.<br> <br> THIS IS BLATANT DISHONESTY WITH THE FULL INTENTION FOR MISLEAD THE CONSUMER.<br>
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
04 Mar 2016, 09:48Hello lynnetteprinsloo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882313.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882313.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Mar 2016, 09:48
Official
Hello lynnetteprinsloo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882313.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882313.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
