1 reviews | Active since Nov 2011
5 YEARS LATER WHO DID THE INVESTIGATION
5 YEARS AGO MY HUSBAND AND I WERE HIJACKED. OUR BANK CARD AND PIN WERE TAKEN WHILE A GUN WAS HELD TO OUR HEADS. ALL OUR MONIES THAT COULD BE WITHDRAWN WAS TAKEN AND THE REST AIR TIME PURCHASED. WHEN WE LODGED A CLAIM FOR MONIES AT OUR BRANCH IN KLERKSDORP WE WERE TOLD THAT ON INVESTIGATION IT WAS FOUND THAT WE VOLANTARILY GAVE OUR CARD AND PIN TO A THIRD PARTY THUS GIVING THEM PERMISSION TO TAKE OUR MONEY. TO DATE AND AFTER REQUESTING INVESTIGATING PERSON TO CONTACT US I AM THRILLED TO SAY THAT PERSON SEEMS TO HAVE LEFT THE BUILDING AND YES WE ARE STILL THAT MONEY OUT OF POCKET AND YES WE ALMOST LOST EVERYTHING BUT WE ARE STILL GOING. SO THANKS FNB FOR BEING THERE FOR US. I HOPE YOU ARE NEVER IN THIS POSITION, GIVE THEM THE INCORRECT PIN AND SEE WHAT HAPPENS BUT IN THE EVENT OF THIS EVER HAPPENING, THINK OF US- BEEN THERE DONE THAT AND STILL HAVE THE TRAUMA SCARS TO PROVE IT<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 676890.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 676890.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
