5 weeks later and I have still not received a card

<p>I app**** for replacement cards for my credit card account.</p> <p>This was initially requested in january. I have been calling the premier helpdesk every few days to follow up since with numberous excuses and promises made.</p> <p>Most recently today I was promised a call back from Nwabisa which to my "surprise" hasn't happened</p> <p>Not sure if I can deal with any more of the pathetic excuses</p> <p>Initially I was told that the cards are being embossed,</p> <p>Next that the delay was due to the couriers,</p> <p>Then the courier company apparently changed, </p> <p>Then the cards were delivered to Dalton...</p> <p> </p> <p>5 weeks later I am still waiting.</p> <p>The interesting thing is that in the last few weeks numerous banks hve contacted me about obtaining a credit card and although I have rejected the offers i am sure that if I had agreed i could have had a new crdeit card account in a few days.</p> <p> </p> <p>I have always personally raved about FNB,</p> <p> </p> <p>But now I am so so disappointed.</p> <p> </p> <p>If I do not get any resolution in the next few days,</p> <p> </p> <p>I will probably be "moving forward" to someone else, perhaps I will get help "Today, tomorrow togerher"with a bank that is "making things happen"</p> <p> </p> <p>FNB should not be asking "how can we help you"if that is clearly not what they are doing</p>