5 Star Rating for Duduzile Mkhatshwa FNB Cresta Branch

I am Client of FNB and app**** for a Credit Card through my banking consultant Duduzile Mkhatshwa and my application was denied even though my banking profile was upgraded to Premier account. I was very unhappy with this outcome and went back the the consultant who checked my profile and could not find any reason for the decline. I then made the decision to lodge my complaint on Hellopeter. But even after lodging the complaint and being contacted by the bank, the application was still declined. After Duduzile followed up with the credit card division again, I was contacted by the credit card division and asked to provide some additional documentation to support my application. Still my application was declined. This same person then contacted me again and requested that I submit even more documentation. She called me a day later to tell me that FNB Credit Card had still not approved my application, even though the card limit I was requesting was not even high. Even with a flawless financial record with FNB . I feel that I was badly treated by The Credit Card division and had to just about give them my whole life for something as simple as a Credit Card. I want to compliment Duduzile Mkhatshwa for her excellence of work and all she did for me in the massive effort that she had put in to help me to obtain my Credit Card from FNB Credit Card division. I am sure that if it was not for the excellent service provided by Duduzile, I would not have been in a place where I now have a Credit Card. The rating that I give is because of this lady's excellence of service to her clients at FNB Branch Cresta and not for the terrible treatment that I received from the Credit Card division.