5 star incompetence

<p>so ...i collected my temporary card from the fourways branch,and was told the card was active.</p> <p>So i go to pick n pay in cedar square and get some grocereies. swipe the card,it gets declined (twice). error message says contact card issuer.</p> <p>So the "manager takes the card and the dissapears for about 15 odd minutes. In the meantime whilst waiting,i call the bussiness bank help desk...a complete disaster.</p> <p>First they tell me that the card is active and working,to which i tell them its just been declined twice,i get put on hold. Then they come back and tell me that the card is active and working,but i cant use it because theres a system problem.</p> <p>in the meantime the manager comes back with the card,and tells me that FNB says theres personal info missing,thats why the card isnt working.She then tells me that i must now go and find a atm,and withdraw R500 as to activate the card. so i bassically get told that the temporary cards arent working,and its just tough luck for me. S</p> <p>o i m quite irritated now and tell the call center lady, that clearly she cant help me,and that she puts me through to a manager that can. Im told that no one can help me and puts the phone down on me.</p> <p>So i go to the branch AGAIN. Everyones terribly apologetic,and now im told,that i must go to the ATM and make a withdrawl to activate the card. So i do. I withdraw the cash. I then go to woolworths at cedar square,grab some groceries again..and yes you guessed it card declined again !!!!</p> <p> </p> <p>so now it appears as if im being unreasonable because the card i just got charged R130,and no doubt will be charged for the R500 withdrawl is still not working. not to even mention the fact that when im trying to report ***** on my credit card the dispute resloution email box is full,so i cant evn submit the documentation..but thats another story So now ,i cant get stock that my clients have ordered and paid for,because i cant pay my suppliersbecause the card doesnt work. so now my bussiness looks incompotent,and clients wont order again,as they think im stalling delivery. </p>