5 months and still no account opened!!!

I have been trying to open a business banking account with FNB since January this year. I keep sending in the required forms but FNB keeps losing them and they never give me feedback, I have to keep calling fnb to verify my bank account and send me my cards. they promise me they will call me back, but nothing happens, its been 5 months now that I have been trying to open up my account but still nothing, pathetic service really. When I ask to speak to a supervisor they put me on hold, no one answers and I hang up after infinity minutes. Really really tired of begging fnb to take my business, the only reason I am pushing for an fnb account is because my private accounts are with fnb. Congratulations fnb, you win, you managed to push my business to another bank....disgusted.