SC
Sean C

1 reviews | Active since Jun 2019

21 Jun 2019, 07:27

5 Month Home Loan Application

It has taken over 5 months for FNB to process a home loan application and the application is still not finalized! Completely unprofessional, lengthy periods with no feedback, absolutely no regard for their customers at all! I am happy to take my business elsewhere!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2019, 11:06
Official
Good day Sean De Canha, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,
Hello Peter Complaints Team

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