5 days and still not fixed!

<p>Reported the problem to Candice 5 days ago and no fix yet, not responding to my emails. I am a Private Vlient and wasting my damn money with you for this terrible service. </p> <p>Regarding my credit card, I have been charged my installment double. <br />I have never had this amount automatically go off, I want to know why it went off even though the payment was not late. Do not tell me to pay it 5 days early. I have never ever had a debit order on my credit card before. Fix this!!! </p> <p>Kindly amend this, I paid it on time yet you people still deduct the same amount additionally? Please fix my accounts now! </p>