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office.sammy office.sammy

1 reviews | Active since Jun 2017

24 Jul 2017, 10:47

4th Complaint 2 months Later still no money no airtime

<p>NO RESPONSE AFTER 7 EMAILS AND CALLS LOGGED</p> <p>Taking money for Airtime, without delivering Airtime</p> <p>I have now logged this call 5 times, I have also logged this call with MTN, I have also logged a hello peter call. But still no joy. Whenever I put airtime from online banking the airtime never refelcts. MTN refuses to help me since they are saying YOU FNB ARE TAKING MY MONEY.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2017, 12:02
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)

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office.sammy office.sammy's update24 Jul 2017, 14:09
Reviewer Update

Stop placating me and get it fixed it is now the 5th call im logging, I will continue to do so until all my monies are refunded to me.