48hr APP BLOCKS

I changed phones about 3 weeks ago and have been sent from pillar to post to get the device delinked and and the new one linked..............I cant even explain my frustration with FNB right now, i could literally kill someone.

When I went to the branch, they said I must call the online banking department, they say my profile on a a 48hr block, FOR @ WEEKS NOW...........I could just die and I need the F@$$$%en app to function

Then they cant verify me I must go to the branch , then the branch refers me to the online banking.....Dont even know where my flippin banker is cause they don't even acknowledge my emails!!!!!