1 reviews | Active since Jul 2018
48 hours turned to 4 days and counting
My account was debited R7400 to settle my loan. A day later account was debited R5400 for very same loan account. I asked for the refund on Friday. It's Wednesday and i still dont have my money in my account. Please can this money please refunded. I have really tried to be patient.
Good Day Barbara Shikwambana ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Barbara Shikwambana ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***