1 reviews | Active since Aug 2016

25 Jul 2019, 20:22

40 Days to do a Calculation

Waiting more than 40 days for you to do a in duplum calculation. Trying to get rid of the Debt and you make me wait so long. Really is that the type of service you are giving now days ?

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2019, 10:18
Official
Good day Andre Venter, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***. 

Regards, Hello Peter Complaints Team 

*** 
's update30 Jul 2019, 16:38
Reviewer Update
NO feedback on this issue as yet. Seems like the complaints depart is just as bad as the rest of FNB. Wonder what happened at FNB, used to be THE bank to bank with, now downright below average