40 days + debit order reversal

Item: FNB (First National Bank)
Rating: 2
Author: mishack H

A service billed me after I had made a direct deposit, after 40 days I realised that I had been Owen, I contacted fnb around December 2015, they sent a form which I completed and attached proof of my payment, they told me it would take 30 working days, now its February and there's no answer. I am extremely disappointed in this bank

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Replies (1)

FNB (First National Bank)'s replyOfficial

15 Feb 2016, 10:17

Hello hlongwanimt,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 868777.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply15 Feb 2016, 10:17

Official