40 Days and waiting to open business account

<p>I have been waiting about 40 days now for the opening of a business bank account for an NPC. I rquested a call from FNB via the online portal around 21/04/2017 at which time an account was opened and a reference 340VBGN3 was given to me.</p> <p> </p> <p>26/04/2017, I received an email requesting FICA documents. I sent the documents on the same day.</p> <p> </p> <p>1/05/2017 I again received an email for FICA documents. I called FNB Account Opening, and was advised that they required the COR14.3 document. I obtained the document and sent it through on Saturday 6/05/2017 and called FNB on Monday 8/05/2017 to inform that the COR14.3 was sent through.</p> <p> </p> <p>18/05/2017 I again called to find out about progress and I was told that FNB is still awaiting the COR14.3 from me. I gave them the email reference, and after holding for a few minutes, FNB found that It was in fact received when I had sent it, and it will be escalated.</p> <p> </p> <p>25/05/2017 I called again to follow up. I was told that all is in order and the account is awaiting activation.</p> <p> </p> <p>27/05/2017 I received an sms that if I do not transact with the account, it will be closed.</p> <p> </p> <p>30/05/2017 I again called FNB to find out progress and inform them about the message I received. I was told that they still awaiting account opening.</p> <p> </p> <p>2/06/2017 I again called FNB to find out progress and have been told that Quality Assurance has still not reviewed the account, and it will be escalated.</p> <p> </p> <p>This is now ridiculous, and I am preparing myself to walk into another bank's branch and open an account.</p>