4 Years Waiting For Reversal

On 01 September 2011, i wrongly transferred the amount of R3000 to an incorrect Standard Bank account. I noticed my mistake within 24 hrs and i went to the branch to request the reversal. At the branch between Simmonds and President street they gave me the reversal forms to fill and they told me that it might take two to three weeks for the response. There was no response then i followed up online , and they sent me another set of forms to fill because they could not pull any records of the initial forms i have filled at the branch. i did as they said to fill and fax them back. I also went to another branch in Maponya Mall where they referred me to Kempton Park where i opened my account. At Kempton Park they gave me the same forms to fill again, after a week they called me and referred me online. The Online team manage to get the contact numbers of the person that i wrongly transferred the money to , but those contacts did not exist. The last person Person from the online team was Tshepo told me that there is nothing that they can do to help me. I tried Standard bank they said that the money does reflect on their side but FNB should process the reversal. I still want my money