1 reviews | Active since Aug 2017
4 months still no credit card - update
After reporting my previous complaint regarding credit card delivery I was contacted and assured that the problem would be sorted out asap. 2 weeks later I get told that my card had been delivered . No one asked me where I wanted it to be delivered to. They just chose a branch they thought I would like (not my usual branch) - surely they know where I ooened my account etc? Nope. So sick of this nonsense so I am just going to go fetch it at the randomly selected branch.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
