RT
Ricca T
1 reviews | Active since Jan 2016
19 Jan 2016, 12:08
4 months later account still not open
Dear FNB, <br> <br> Since the 07.09.2015 I have been trying to open a business account with you till today I have not received any assistance instead various people are dealing with the application based on conflicting information received from you call centre or accountopening division. <br> <br> Why encourage us to open an account online if it is not efficient. <br> <br> Please could someone assist in opening my account.
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FNB (First National Bank)'s replyOfficial
19 Jan 2016, 12:21Hello riccat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851037.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851037.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jan 2016, 12:21
Official
Hello riccat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851037.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851037.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)