4+ hours in the queue to make a deposit

Every month end you will have to queue many hours to make a deposit, and the funniest thing is that there are many counters there, but only 2-3 counters are opened to help clients, I would really love to see FNB 's Mangers coming to Botswana to deposit money here and tell us how you feel. My uncle is over 60 years old and he has stand in the queue for more than 4 hours to deposit money this Monday. AND I repeat, it is like this every month!