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Pocahontis #Kaksterk

1 reviews | Active since Jan 2014

18 Oct 2015, 09:25

4 days with no Money

I was on my way back from Holiday when i received 3 smses where it states my bank account was frozen till i supply my proof of residence. Which i did 1 week before i left on holiday and the guys with the dreadlocks at quiries promised me all is fixed and my account will not be frozen. I was left 4 days with an account frozen with no money to buy food for my son and no cash to put feul in my car. 4 days that i had to struggle and they dont give a damb about me. The ****pies service i have ever received from FNB in my 15 years i have been with them.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2015, 08:18
Official
Hello pocahontis,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.

The reference number is 789054.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)