P#
Pocahontis #Kaksterk
1 reviews | Active since Jan 2014
18 Oct 2015, 09:25
4 days with no Money
I was on my way back from Holiday when i received 3 smses where it states my bank account was frozen till i supply my proof of residence. Which i did 1 week before i left on holiday and the guys with the dreadlocks at quiries promised me all is fixed and my account will not be frozen. I was left 4 days with an account frozen with no money to buy food for my son and no cash to put feul in my car. 4 days that i had to struggle and they dont give a damb about me. The ****pies service i have ever received from FNB in my 15 years i have been with them.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 Oct 2015, 08:18Hello pocahontis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.
The reference number is 789054.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.
The reference number is 789054.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Oct 2015, 08:18
Official
Hello pocahontis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.
The reference number is 789054.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.
The reference number is 789054.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
