*** Account has had money held

Payments have been made and not cleared and no one at the bank is prepared to give us an explanation for why this is the case. FNB is sitting in over 30k in uncleared funds for their silly reasons, why is it so easy for you to take money and give sick reasons why they can’t refund immediately. You’re already charging us so much money in bank fees and clearly that is not enough you must still take the money in our accounts too. Who will pay for the interests charged to these monies that have failed to go through can I have this issue resolved immediately it’s monthend we have bills to pay. Also your agents in the call centre are *********** you must just close down the entire call centre. All we got was apologies and no actual reasoning from them. Maybe it’s time to expose this on social media so fnb can feel what it’s like to run losses too