1 reviews | Active since Sept 2012
3rd Time in 3 Months - JUST PATHETIC
<p>Enough is enough </p> <p> </p> <p>as i am no longer a valued client, i will no longer continue with FNB</p> <p> </p> <p>I have logged a request a month ago asking for Branch manager to contact me, but this was not done</p> <p>today, was just the worst </p> <p> </p> <p>15 min to do verification to change second otp details </p> <p>this resulted in my being kicked out of the session and loosing my login details forcing me to change it </p> <p>enough is enough</p> <p> </p> <p>time to move</p>
Good Day Mr Zoli,
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Zoli,
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)