GB
Guillaume B
1 reviews | Active since Mar 2009
09 Nov 2015, 08:09
3rd complaint on same issue
So this is the third time I complaining about the same issue. Each time telling me that somebody will contact me. You will respond in 24 business hours?? Oct 28 until November 9? 24 business hours?? So now you send me an sms telling me \You have not made a deposit on your new Account yet". But you let me know that you have not received all the correct fica documents"
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FNB (First National Bank)'s replyOfficial
09 Nov 2015, 08:34Hello uc,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808290.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808290.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Nov 2015, 08:34
Official
Hello uc,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808290.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808290.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)