3rd attempt, still awaiting feedback. :(

As mentioned previously, on 5 December 2015, I received an SMS from FNB, stating that if I purchased airtime by dialing *130*321# that I would receive a Takealot Voucher on 10 December.<br> <br> I still haven't received my Takealot Voucher even though I bought airtime on the same day I received the SMS.<br> <br> I wouldn't have bought Airtime through FNB were it not for this incentive. There are cheaper options to buy airtime that don't incur a service charge.<br> <br> So far I have the following complaint reference numbers from FNB.<br> <br> 1. 832341 (Hellopeter)<br> 2. 1XJXUWUN (FNB Website)<br> <br> At this stage I have been in contact with staff who claim to have no knowledge of the campaign, and another claim that this sms was only for FNB Credit Card holders and that I didn't personally receive this text.<br> <br> Should you require proof that I received said text, and that I did indeed subsequently purchased airtime on the same day, I would be more than happy to oblige.