RG
Rencha G
1 reviews | Active since Sept 2018
22 Apr 2019, 11:42
3de attempt in solving a online banking problem
This is the 3de time i'm turning to hellopeter.com in helping to resolve my FNB online banking problem! Mr David Mntambo (CC-Cross S****ing) escalated the matter to online banking on Tuesday,February 26 and received his e-mail at 07:09am . Till today i haven't been contacted by the online banking department offering a solution to the problem and compensation for the telephone costs being made. It doesn't take this long to solve this problem and i am not at all happy about my complaint being ignored and the unprofessional way it is handled
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FNB (First National Bank)'s replyOfficial
23 Apr 2019, 08:43Good Day Rencha Greyvensteyn
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply23 Apr 2019, 08:43
Official
Good Day Rencha Greyvensteyn
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***