*****

I've been with fnb for many years never had an issue with them up until something went wrong , there was ***** on my account digital ***** I immediately got on the phone to wait firstly for 20min to get a hold of someone. Once I did logged my case was told it will take about a week to resolve , waited a week and called in again I was than told it was not attended to but the lady will escalate it will be resolved in 3 days it's been a month later and still no feedback I try calling in and my call hangs for over 50min to an hour on their ***** line