32 days investment withdrawal

Since November last year, I have been experiencing serious difficulties withdrawing my own money from my 32-day notice account with First National Bank (FNB).

I have contacted FNB more than 20 times, yet the issue remains unresolved. This situation has caused me significant stress and inconvenience. It is extremely frustrating to struggle to access my own funds.

Each time I call, I am informed of additional charges, even though the problem is not my fault. I was instructed to send an email whenever I want to make a withdrawal. However, after sending the email, I am told about a “24-hour system issue,” and nothing is resolved. This has happened repeatedly.

I am exhausted and disappointed by the lack of assistance and accountability. I am simply requesting access to my own money, which should not be this difficult.

I kindly request that this matter be resolved urgently, without any additional charges, as the delays are not caused by me. I would appreciate clear communication and a final solution as soon as possible. Tell me where can I report so that you can fix my problem