32 Day Flexi Fixed can't transfer any Amount

Item: FNB (First National Bank)
Rating: 2
Author: Frans R

I just got off the phone with an FNB consultant to open a 32 day flexi fixed deposit account i arranged for a R 200 Deduction which is fine i then asked if i can transfer any amount into the 32 day flexy account the answer was yes but logging into my internet banking i fount this is not true as i'm getting a Please Increase the amount being transferred it Does not meet the minimum required transfer amount. I'm not phoning again as my airtime is being wasted aswell

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Replies (2)

Frans R's updateReviewer Update

16 Oct 2018, 11:01

In addition to the above i told the consultant i want to open the account but i do not have a R 1000 to start with so i arranged for R 200 on which we agreed i then logged in to try and transfer but this did not work

Frans R's update16 Oct 2018, 11:01

Reviewer Update

FNB (First National Bank)'s replyOfficial

16 Oct 2018, 11:42

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Investments for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply16 Oct 2018, 11:42

Official