GP
Garth P

1 reviews | Active since Sept 2010

17 Sept 2015, 12:38

32 day flexi dep req via online banking not proces

I requested a 32 day flexi deposit account via on line banking yesterday and received a message saying that my request has been sent for further evaluation. Yet now 24 hours later I have had no communications. I thought that online banking was a fast mode for opening accounts and transacting. I call back to premier banking today and 3 times my call was dropped!!! Your service is pathetic. I am also going to hello peter about this

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2015, 13:11
Official
Hello pratt333,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 761746.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)