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Nanette S
1 reviews | Active since Jul 2021
20 Oct 2023, 13:36
*****
So my husband got an email saying that R12k plus has been reserved for transaction reference "Facebk". He has reported it at the ***** department. How does a transaction that big get put through without App /OPT verification? The payment was not made by him. The bank's response is that he may or may not get refunded after investigation. This is unacceptable. Does dit mean you money is not safe? We want this issue to be resolved. I am diabetic and this is causing unnecessary stress on me.
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Nanette S's updateReviewer Update
23 Oct 2023, 11:46So after reporting the *****ulent transaction it was put through on the bank account. No one has contacted my husband telephonically in regards with this report. This is unacceptable. How do one get their money back if the transaction is already put through? If you Google that description you will see that there is a **** going around for months now and still the bank puts it through.
NS
Nanette S's update23 Oct 2023, 11:46
Reviewer Update
So after reporting the *****ulent transaction it was put through on the bank account. No one has contacted my husband telephonically in regards with this report. This is unacceptable. How do one get their money back if the transaction is already put through? If you Google that description you will see that there is a **** going around for months now and still the bank puts it through.