1 reviews | Active since Dec 2015
30 DAYS AFTER TRYING TO OPEN A BUSINESS ACCOUNT
30 DAYS AFTER TRYING TO OPEN A BUSINESS ACCOUNT and still no joy !!!!! I initiated the opening of a business account 30 days ago. I have submitted many documents via email and every time I get a reply that someone will be in contact within 3 business days but, I have not once been called but instead keep receiving robot like automatic replies despite emailing and asking for a human being to please call me. I have money just waiting to be deposited in this account but I am starting to doubt FNB because of the lack of communication from their side! I have called numerous times to find out what the status is and am infuriated every time I am asked for the same document. !!! This is a slow and bitter experience. If FNB are interested in my money they must get in contact asap.<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830222.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830222.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
