PB
Paul B

1 reviews | Active since Jul 2015

22 Jul 2015, 18:00

3 weeks to open a business account.

I decided to move my personal and business accounts to FNB as they have a better offering than my previous bank.I did this via Telephone,and the service was great first up.<br> <br> My personal account was opened quickly and with no issues.<br> <br> The business account has still not been activated,but they accept a \test"deposit into the account.I now have no access to these funds.This is 3 weeks later.I have called numerous times with the promise that someone in business banking will get back to me but no"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2015, 08:21
Official
Hello paul88,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 726339.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)